Contact WORX
Contact WORX customer support for product advice, order assistance, compatibility questions, troubleshooting, returns and warranty service.
How Can We Help?
Contact WORX for help with choosing a product, checking battery or accessory compatibility, reviewing an order, starting a return or requesting technical support. We route inquiries according to the information provided, so including relevant details can reduce follow-up questions.
Customer Support
Email: support@worx-us.com
Phone: 1-866-354-9679
For Product Questions
Share the product name or model number, the task you want to complete and any compatible batteries or accessories you already own. For technical issues, include the serial number when available and describe the troubleshooting steps already attempted.
For Order Questions
Provide your order number, the email address used at checkout and the item involved. For delivery damage, attach photos of the product, packaging and carrier label. Do not include passwords, complete payment card numbers or online banking credentials.
Response and Follow-Up
Complex shipping, warranty or technical cases may require additional review. Keep your case information and respond in the same email thread whenever possible so our team can see the complete history.
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